Do you talk in ambiguous general terms? Are your words stiff and without passion? Refrain from doing so because it will emanate in your actions. Your words will direct your life

There is nothing more that could change your situation than the power of your words. The quality of your thoughts and how you say it will impact your action. Mediocre talks results into a mediocre life, excellent words help make up an excellent life. So if you wish to be successful, start talking about success and never of defeat. It is the character of a man that sums up his being, and character is formed out of the thoughts that are harboured in the deep recesses of the mind. The thoughts you have will sooner or later become your habit and then out of habit will be the formation of your character. So if your thoughts are positive then apparently the words you speak are full of encouragement, of hope and possibilities. Your life is a mirror of your own mind. Before you can change your acts for the better, first purify your mind and your actions will automatically follow. Any task becomes possible when you say it is possible. Health and riches will be within your grasp if your words and your thoughts positively accommodate them. If your mind dwells on positive things, then positive things will happen to you; this is how life works, this is the law that governs it. Your body is only a servant of the inherent powers of your mind. If you say you are healthy, then indeed you are healthy; this may not necessarily be seen in the outward circumstance, but given enough time your actions will automatically be consistent to your thoughts and words.

Change your circumstances; start changing the context of the words you allow to come out of your mouth. Say:

Vibrant rather than ok

• Excellent rather than fine
• Superb rather than good

You could always transcend from being mediocre to being utterly successful by saying the words exactly the way you want it to happen.  This is the secret of some of the great men of history. They know how to declare words of power. You might find it helpful to learn some of the words that need changing:

Do not say “success will come someday”, rather, say “success follows me”. Declare it no matter the situation. Success is just a matter of consciousness and powerful declaration.

• Say “I’m strong now, I’ll pursue my dreams”, instead of “when I’m strong, I’ll pursue my dreams”. These are entirely two different statements. The first one is a precedent of success. It is the statement of recognizing your inner strength right now and to be able to put it to use to run after the deepest aspirations.
• Most people say “if you do this or go there, you will be successful”, but that is not necessarily true, in fact you change the statement to “wherever I am and whatever I do, I’ll be successful”.

Your life is defined by your inmost thoughts. Choose therefore your mindset and the words you speak, sooner or later you will start changing to become a better you.

Every time we say something we are not supposed to say, we either retract it or ask for an apology, and most often than not, a sincere apology will mend the damage all the hurtful words that have been said. Online communication, however, takes an entirely different rule. Words could easily be taken out of context.

Text messaging could really cause anyone unnecessary hurt when words are said and interpreted not originally intended, young people even termed it Text messaging Under the Influence (TUI).  Text messages with an angry or inappropriate context are readily sent to the recipient and then wished it should have never been sent. One worse scenario of TUI is when you say nasty words to someone else and then you mistakenly send it to your parents all just because you had the buttons mixed up in its usage. I will move this any further and change TUI into Tired and Emotional Typing (TET). TET is the inappropriate way of using text messaging in a business sense. Usually this happens when your emotions are experiencing an all time roller coaster wild ride.  Today, whatever idea or opinion you have, you can always make it known to all the people you knew simultaneously. This could really be a great idea that is if your statement is wholesome and helpful, but what if it’s a statement borne out of frustration? Imagine the number of people knowing your disappointments.

Communication in online web is a testament of human genius and superb ability. It is a good avenue to craft an ideal image and create a solid reputation, but it is a double edged sword that may also cause harm than good. This tool could work against you especially if your emotion lets you show your worst when provoked.

 I have seen it too often, people send off heated remarks, and then regret they have been a slave to their emotions. Here are some of the common pitfalls why online communication could get you in trouble:

Online, everyone is anonymous and that gives anyone an extra gut to throw nasty platitudes knowing that no one knows him

• It is so easy to say anything to anyone online without being answerable to anyone
• Anything can be interpreted differently. Even the things said with the best of intentions could be understood entirely in a different way.

Make it your own rule not to say anything when you are on the peak of your anger. Never send an online message with a context that you might regret saying later on. You do not even need to respond back in kind every time you get provoking comments. If you feel like the message you are about to send says something that do not entirely mirrors your usual character, better save it till morning. Only until when you are sure you are already in your usual self should you decide whether to send the message or not.

When you are in business, your every action is gauged in its appropriateness, even in simple tasks as answering the phone. You are expected to say your company name together with your usual greetings, and all the other means of communication should run in the same format. Just as your email profile, it has to make a clear message of what you do, in short to reflect the nature of your business.

Avoid the pitfalls of securing a business email address just out of necessity. Sometimes even the usage of the public and free domain of mail providers could work against your business’s advantage. When you wish to establish an email communication with your clients, make sure that they do not get the idea that you will not even bother to read their messages. This could really be detrimental to your business if you do not know how to handle it properly, and could really send your target customers to your competitors. Email communication is such a powerful tool; it is therefore worthwhile if you invest in it, because for all you know, its returns could really impact the growth and sustenance of your business.

When you receive an inquiry through email from a prospect, you might just as well pay attention to it as it deserves. Your appropriate and prompt response to a prospect’s inquiry could spell the future of your business. A late response to a query will do you no good and will only put a smudge on your business name. Customers need to feel important, and answering their queries on time could really win their trust and loyalty easily. This is something that you really should muse about. And when you reply, please answer their questions extensively, leave nothing out ambiguous. Spell out everything to them. Customers sure love to be fed with information so that they feel that they are important. You could even go beyond by offering to make a phone call if it should help them understand things clearly. That definitely won’t cost you a day to do these. And should it happen that you do not have ample information to answer their query, then tell them honestly and assure them that you will do your best to address the situation as soon as possible.
A prompt response to a customer’s inquiry is a sure way to get their heart. You could easily win them over and gain their trust and loyalty. This may require you to be attentive to your email all the time, and I believe this is not so hard to do especially these days; even phones now have specific features of which you may install software to make it to be able to receive emails. We live a world of far advanced technology; we can take advantage of these advances for the benefit of our businesses.